This could be unwanted signals and result in picture loss on your own television and, maybe, those living nearby. To check, remove the power from the amplifier and see whether the problem goes away. These fit directly under an outside aerial and usually the best type of amplifier to fix weak signals.
These fit between the aerial socket in the wall and your television. These split the TV signal from a single aerial and allow the signal to be sent to several different televisions in the building. For example, some masthead amplifiers are also distribution amplifiers. Some can also combine television and FM radio signals. It is worth first checking to see whether the problem is with your own equipment, or the local transmitter. If neighbours are having the same problem it may be that the aerial itself is at fault, or there may be an interfering signal. In either case, you will need to ask your landlord or management committee to solve the problem. Check cables and leads within your property to ensure the problem is not a simple installation fault.
Please see our Freeview Installation guide for further details. To see whether there are any faults with the local transmitters use the BBC’s Transmitter Checker tool. This will help you to see if there are, or have been recently, transmitter faults in your local area. There are differences between a reception problem and one caused by electrical interference. Our sister site, the Radio and Television Investigation Service (RTIS) also has useful information on how to distinguish the difference. If it is potentially interference, your landlord or management committee can contact the regulator, Ofcom, for help with solving the problem, using their contact web form. Since it is a communal aerial, you will not be able to contact Ofcom directly. There’s a superb selection of national, regional and local stations available on DAB radio. Some are your old favourites broadcasting in great digital quality. Others are new stations which are only available digitally. In order for you to be able to receive new stations that have come on air in your area, it is recommended that you re-tune your digital radio from time to time. From jazz to classic rock, classical to hip-hop and speech to chill-out music, there’s a station to suit every taste. Please remember this is a comprehensive list of national DAB radio stations, but not all the stations will be available where you live. Find out what’s available in your area by entering your postcode in the station finder at the top of this page. As well as over 40 national stations you will be able to enjoy many more broadcast specifically in your area. Check your available local stations using our Postcode Checker. To ensure you are receiving all your available stations, it’s a good idea to retune your digital radio from time to time. By retuning, you’ll discover any newly available stations in your area and ensure you keep your DAB digital radio’s station listing right up to date. To ensure you are receiving all your available stations, it’s a good idea to retune your digital radio from time to time. Retuning is as simple as the touch of a button and by retuning, you’ll discover any newly available stations in your area and keep your DAB digital radio’s station listing right up to date. And don’t forget to check all the stations that are available at your postcode by using the station finder on the right hand corner. For all DAB digital radios at home or in your car, refer to the instructions for your particular product on how you retune, delete old station labels/names and reset your presets. When you retune your radio and new stations are found, the station counter on the right hand side of the display will increase and new stations will be added to the list. This should only take a couple of minutes and then you can simply scroll through the display to find the stations available to you.
Most digital radios can be re-tuned using the following simple instructions: Press the Auto-Tune or Auto-Scan button on your digital radio. If there is no Auto-Tune or Auto-Scan button, press the Menu button and go through the options until you find Auto-Tune or Auto-Scan. If these options do not work, or the new stations cannot be found, a further action known as a Full-Scan may be required. Either press and hold down the Auto-Tune or Auto-Scan button until a Full-Scan begins, or press the Menu button and go through the options until you find Full-Scan or similar. If this does not work, move the radio to a different location in your home, extend the aerial fully and try again. If this does not work, the next course of action is a System Reset or Factory Reset. You may need to consult the radio instructions manual or contact the radio manufacturer directly. A Reset option is usually provided to enable you to reset your digital radio. Performing a retune process as described above will usually solve most DAB tuning problems but you may need to use the Reset option if you move house or want to restore your radio’s default values from options you have changed.
Please note that resetting your digital radio removes all presets, stored stations and favourite station settings and resets all options to defaults. Some radios keep old or defunct station labels in the station list followed by a “?”, and a Reset will clear these from the station list.