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Grasscity.com Reviews

2,740 • Great

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Reviews 2,740

Longtime Customer

Longtime customer here, over the past couple of years Grass City has steadily improved on what was already a great company. I can honestly say that there has not been a single failure in all the time my husband & I have been placing orders. Our last order took 3 days from order to delivery! Fantastic transaction!

Thank you for your 5-star review! We are glad to be at your service and pleased to hear you are happy with it. We look forward to doing business with you again in the future 😺

Super satisfied.

Very satisfied with my purchase! Came faster than I thought and the package was super secured! Pefect!

Thank you for your 5-star review! We appreciate you and your business and hope to see back at grasscity.com again 😺

After looking at various hand pipes…

After looking at various hand pipes online I had a question about bowl size that Grasscity answered in 2 days. I ordered the pipe and received it a couple of days earlier than expected. Love the pipe and will order again

Thank you for your 5-star review! We are more than happy to provide you our services and look forward to helping you again with your future orders 😀

A great place to shop.

A great place to shop.
I’ve shopped here over the last few years and keep coming back.
Grasscity’s Customer Service is fast and responsive.
Glassware is always properly packaged.
Oh Ya! A free gift too! Sweet.
Thanks,
AJ

Thank you for your 5-star review. We appreciate your business and so glad that you enjoyed your experience with us. We hope to help you again with your future orders 😄

Horrible order process. Orders get refused

Prepare for them to ask you to verify your whole life to receive a fu*king bong!
This site is a total joke.
Ordered a item and they informed me that I need to send a utility bill and other bs to prove identity! Like are you fu**ing serious.
Horrible company. Toby runs fraud department

Only a very small portion of our orders are held due to suspected fraud.

We contact the customers to let them know about the situation and provide help on how to have the issue resolved.

Our apologies that you only noticed this when you were informed that the order was canceled.

Excellent customer service

Excellent customer service. Fast shipping great packing

Thank you for your 5-star review! We are so glad that you are happy with the service we provide and look forward to assisting you again with your future orders 😀

I didnt receive the right items

Thank you for your review and for letting us know about this! I am sorry to hear that happened. Our customer support will contact you to resolve this as quickly as possible.

Down stems

I received exactly what I ordered. And the products I bought works perfectly

Thank you for your 5-star review! We appreciate your business very much and so glad to hear you are happy with your purchase. We hope to see you back at Grasscity.com. 😺

Love them they’re going to make great…

Love them they’re going to make great gifts

Thank you for your 5-star review. We are so glad that you are happy with our services and look forward to assisting you in the future. If you have further questions please don’t hesitate to get in touch with our customer service via [email protected] anytime! 😀

Amazing

Amazing! I will definitely order glass from y’all again

Thank you for your 5-star review! We appreciate you and your business a lot and look forward to hearing from you again in the future 😄

I like your products..what can I say?

Thank you for your 5-star review! 🙏

My order was shipped immediately and…

My order was shipped immediately and received without incident. Great service and discreet packaging. Thanks a bunch!!

You are very welcome and thank you for your 5-star review! We are very glad that you had a pleasant shopping experience with us and look forward to servicing you again with your future orders 😀

Your shop is the best

Your shop is the best. Prices are low and you have everything I want and more. Shipping is so fast while you are in Europe. I tell everyone I know about your store and the great job you do

Thank you for your 5-star review. We appreciate you and your business very much and so glad to hear that you are happy with the service we provide. Hope to see you back at Grasscity.com 🙂

Great inventory selection and fast…

Great inventory selection and fast shipping my dab rig came 3 days early

Thank you for your 5-star review! We are happy to hear that you enjoyed your experience with us and hope to see you back at grasscity.com 😃

Quality of the products is good but the…

Quality of the products is good but the Items shipped from overseas and took a month to arrive. They really should indicate that certain items ship from overseas and will have a very long lead time.

Thank you for your review. First of all our apologies that it took longer than expected to receive your order. Most of our EU shipments to the USA arrive within a 2-week timeframe but transit times vary due to the worldwide pandemic. Please note that we are shipping from several locations and it’s not possible to set a location for your shipment but we are happy to inform that our It team is already working on a new feature that is going to display every product’s stock availability and which warehouse it will be shipped from.

Great service & Selection

Great service, items always packaged well. Ordered multiple times and never any issues.

Thank you for your 5-star review. We appreciate your business a lot and look forward to hearing from you again in the future 😀

Do you agree with Grasscity.com’s 4-star rating? Check out what 2,740 people have written so far, and share your own experience.

Review of Grasscity.com – The Biggest Online Headshop

Bongs 4 U > Review > Review of Grasscity.com – The Biggest Online Headshop

Based in Amsterdam, The Netherlands, Grasscity.com are VERY enthusiastic about what they do and work hard to find the coolest new smoking accessories which they can ship anywhere in the world. Their team can answer all your questions, provide a fun, easy shopping experience, and get your stuff to you safely and discretely. Over the last 10 years they have grown into one the most successful online headshops, have an amazing counterculture community forum with half a million members and a very informative online magazine!

The History of Grasscity

Before Grasscity.com was launched in 2000, Coffeeshop-Amsterdam.com was a small website selling smoking accessories and providing Amsterdam tourism information. It developed into a new website that over time became much more than just a busy online headshop. It started with a vision to become a meeting place for people interested in smoking and alternative lifestyle discussions, as well as a hang-out spot and global forum for everything smoking-related.

The Grasscity Headshop

The items they sell in their Headshop are hand-picked to offer the widest selection, from grinders and rolling papers to individual one-of-a-kind glass bongs, pipes, oil rigs and bubblers. They have hand pipes, water pipes and recyclers to concentrate accessories, dabbers and nails, if you want it they probably sell it!
They have a huge range of items. Their selection of rolling papers includes brands such as RAW, Bulldog, Smoking and Mascotte. They have vaporizers like Storz & Brickel and PAX. High-end glass, with custom pieces and collaborations with ROOR, Grace Glass, Weed Star, Black Leaf and glass artist collectives from the USA like American Glass Works, Grav Labs, Medicali Glass, Pulse, Noble Glass, Jerome Baker Design and many more.
Grasscity focuses a lot on customer satisfaction, and their team works hard to provide value for money, free shipping and discreet packaging as well as prompt and professional support. They also offer bulk discounts and special discounts for members and loyal customers and you can even follow them on Facebook and Instagram for contests, giveaways and sale details.

The Grasscity Forums

Their Forum has over 600,000 members, 20 million posts, and 40 million impressions per month. It is lively place where like-minded people come together to share information and opinions. Their members have created a vibrant, welcoming community with discussions on various aspects of counterculture, freedom of speech, and anything related to medical marijuana cultivation, usage and enjoyment.

The Grasscity Magazine

Their online magazine has loads of useful articles on health, lifestyle, and marijuana growing as well as cannabis business and news updates, and product and brand reviews.

Why not visit Grasscity.com and check out what they have to offer?

If you click through the links on this post and make a purchase, we may receive a commission (at no extra cost to you). Thanks you supporting us in this way!

Over the last 10 years they have grown into one the most successful online headshops, have an amazing forum and a very informative online magazine!