Because we had been assigned to a smoking room in error, I asked the hotel to make good on the Room Benefits Guarantee for elite Marriott members. I was planning to use the money from the guarantee to purchase clothing so I wouldn't have to do laundry in the bathroom sink on my vacation. Marriott has refused to honor the guarantee, even though I escalated the complaint to the hotel manager and Marriott customer care back in the States. I just spent two days in a "non-smoking" room that happened to be next to a room occupied by a chain smoker.
If Marriott guarantees a particular room type, and backs up that promise in its contract, I don't understand why it's stonewalling you. This is no way to treat a guest, let alone a frequent guest. Europeans tend to be far more tolerant of cigarette smoke than Americans, so when you complained to the manager at the Grand Flora, I imagine one of the reactions was, "Come on, what's a little smoke?" But you have a right to a smoke-free room, and Marriott, as a hotel chain, has taken a pretty aggressive stand when it comes to smoking. According to its "smoke-free policy" it is committed to providing a smoke-free environment in the United States and Canada. What I'm trying to understand is why they did this to you. You've concentrated your business with Marriott, earning a "platinum" designation as one of its best customers. They should have made extra-special sure that all of your needs were being met -- not hesitated before giving you another room. And they should have helped you recover your lost items.
At the same time, I'm sure the hotel had its reasons for handling your case the way it did. If the property was full, then accommodating a special request that may have seemed frivolous to the staff probably didn't rank high on their priority list, despite your protests. If Marriott sent your case back to the Grand Flora's manager for resolution, I think that may explain the lack of action. You see the hotel as failing to meet Marriott's high customer-service standards. They probably see you as a whiny American who can't handle a whiff of cigarette smoke. If that's the case, then you're right, and they're wrong. It comes down to this: You're the customer -- and not just any customer -- and they made a promise. A representative contacted you and offered a $100 check, in accordance with its elite benefits guarantee. That should buy you a few pairs of socks and underwear. In addition, Marriott's corporate office sent you a $100 gift card by way of apology. Christopher Elliott is the ombudsman for National Geographic Traveler magazine and the host of "What You Get For The Money: Vacations" on the Fine Living Network. People are saying that the rooms are outdated but I just called the central reservations and its states that the hotel was renovated in 2012? No, I didn’t smell anything remotely to smoke or anything unpleasant at all. I was very disappointed in everything about this hotel. I spent so much time in hotels that reeked with smoke so I might remember wrong but I think I had to change rooms here due to smoke. I am very sensitive to smoke so when I read what some travelers say alot of them dont smell the smoke. Xstream Synthetic Urine Review: Read Before Buying It. Xstream is a brand of synthetic urine that has been around for quite a few years. But oddly, I haven’t really got around to doing a detailed Xstream synthetic urine review before. I think the reason for that is because I wouldn’t actually use it myself to try and pass a drug test. Now I’m not saying it’s awful, and I’ll talk you through all in this review of Xstream urine, but I just don’t think it ticks all the boxes that I need to be certain. So let’s talk you through using this brand of synthetic urine, tell you if it works, and also offer you some tips and alternatives to help you pass a drug test using synthetic urine. The best brands of synthetic urine have the following characteristics, if the brand you’re thinking of using doesn’t have at least these as a bare minimum, then you are screwed: Must contain urea Will contain uric acid Has the correct specific gravity Is within the correct pH range Looks, smells, and froths like the real thing Contains other chemical markers present in human urine Mustn’t contain biocide (an artificial preservative) Contains creatine.
That’s quite a list, and although they only partly say this to get around legality, it’s described as “Xstream fetish urine”, which for me is the sort of thing I’ve only seen on the worst brands. You certainly don’t see brands like Sub Solution and Quick Fix described as fetish urine. Well, my research has led me to find that the company that makes Xstream claims that it is an updated formula now that contains urea, uric acid, and creatine. It feels to me that it started out as being simple fetish urine, and they’ve now added the ingredients to try and get more sales. It’s still relatively cheap though, usually around $30, which is really cheap compared to Sub Solution which is $80 . But it does appear that Xstream urine contains the basics you need to pass a drug test, even if it will only pass a simple pre-employment drug test. On the plus front, because it was designed as fetish urine, it does look and smell like the real thing, which you probably don’t want to think too deeply about.
However, Xstream doesn’t seem to be prepared to say whether it contains biocide. Biocide is an artificial preservative that a lot of brands of synthetic urine contain. It’s rumored that the big testing labs have cottoned onto this fact and now test for the presence of biocide because it’s a simple way of spotting fake samples.