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The voucher entitles the owner to the discount value promoted if the minimum spend is above the threshold indicated on the promotional piece. Enter the code provided at the online checkout to receive your discount. Proof of Age: You must be capable of proving that the person accepting delivery of the goods is over the age of 16 or over the age of 18 where the order contains any alcoholic drink or other product governed by the intoxicating liquors act, to the satisfaction of the person delivering the goods on behalf of SuperValu. The acceptability of the proof provided will be at the absolute discretion of the person delivering the goods on behalf of SuperValu.

If you will not be there for your allocated delivery time, please either change your delivery time or contact the Helpdesk as no goods will be delivered without satisfactory proof of age being provided where requested. Returns / Exchanges: If you have a problem with anything you buy using SuperValu Online Shopping we will be happy to arrange a refund/exchange where appropriate. Any problem with goods noticed at time of delivery should be brought to the delivery staff’s attention immediately. Any problems noticed after delivery should be reported to the Helpdesk who will be happy to arrange a refund or replacement. Please be aware that we cannot accept returns of fresh frozen or perishable products or on products that have been packed specifically for you (for example meat products from our butcher) or on baby food, newspapers and magazines, but where any product is not fit for its intended use we will arrange for a refund. We will not be responsible for any loss or damage caused to the goods after delivery. Otherwise, our liability to you shall be limited in contract and/or tort to the value of the order only, unless we have been negligent and that negligence has caused death or personal injury. 4.26 We reserve the right to remove Real Rewards Points from returned items. 4.27 Not all of our stores take part in our online delivery service.

It may be that your local store isn't the delivery store for your area. Each store has its own range tailored to its size and customer base, so sometimes products are available in your local store but not in the store which delivers your online shopping. 4.28 Contract No contract will exist between you and the local SuperValu store for a sale to you of any product or service unless and until the goods are delivered and signed for by you (or your authorised representative) to the satisfaction of your local SuperValu Store. Your order is an offer to buy from your local SuperValu Store and nothing we do or say will constitute an acceptance of that offer until we actually deliver the goods to you. At any time up to then we may decline to supply you with any products without giving any reason. All deliveries are at the sole discretion of your local SuperValu store and any order can be refused at its discretion. Payment will be processed in-store between the time of picking and delivery. Payment is only acceptable by Credit or Debit cards accepted in-store. 4.29 Changes to Terms & Conditions: Musgrave and your local SuperValu reserve the right to change the terms, conditions, and notices under which SuperValu Online Shopping services are offered. You are responsible for regularly reviewing these terms and conditions and for additional terms posted on this Site. 4.28 Linked / External Sites: We may from time to time provide links to other sites (Linked Sites). The information contained on Linked Sites, including but not limited to the price of goods and services supplied, is the responsibility of those third parties and you undertake to separately adhere to and review the terms and conditions and privacy statement of those sites. Neither Musgrave nor your local SuperValu accepts any liability in relation to the information or charges of Linked sites. 4.29 You may receive information from time to time from Musgrave or your local SuperValu, please see our privacy policy at Section 3 above for further details. You can unsubscribe from this informational service at any stage. To unsubscribe from SuperValu emails and text messages, follow the unsubscribe instructions at the end of every email and text message. To unsubscribe from SuperValu emails, click the "To Unsubscribe click here" link at the bottom of any email. To unsubscribe from text messaging from SuperValu, text the word REMOVE to 50015 (Do not reply to the text message). Alternatively, you can change your privacy options in your account details. To resubscribe to SuperValu emails and text messages simply log into your account here and check the boxes for receiving email and text messages. Double check your email address and mobile phone number are correct and update your details by clicking the Update Account button at the bottom of the page. It will take up to 4 days to begin receiving email or text messages from SuperValu again. This Policy is intended to give you important information concerning our approach to arranging insurances for customers and how we handle your insurance. If any points are unclear, please contact us on 1890 11 11 11 for Home, Motor and Travel. In this section of the Policy ‘We’, ‘Us’ and ‘Our’ mean SuperValu Financial Services DAC., t/a SuperValu Insurance. SuperValu Financial Services DAC, t/a SuperValu Insurance is part of the Musgrave Group.

The registered office of SuperValu Financial Services DAC trading as SuperValu Insurance is Musgrave House, Ballycurreen, Airport Road, Cork and the company is registered under company number 543704. SuperValu Financial Services DAC, trading as SuperValu Insurance is a multi-agency intermediary and is regulated by the Central Bank of Ireland. SuperValu Financial Services DAC, trading as SuperValu Insurance is registered with the Central Bank of Ireland as an Insurance Intermediary under the EC (Insurance Mediation) Regulations 2005. A copy of our authorisation is available on request. We are authorised to provide advice, receive and transmit orders in relation to General Insurance policies. We are subject to and comply with the provisions of the Consumer Protection Code, Minimum Competency Code and the Fitness and Probity Standards as set down by the Central Bank of Ireland. See their website for further details ( www.centralbank.ie ) SuperValu Insurance is governed by the law of the Republic of Ireland. In the event of SuperValu Insurance being unable to meet our obligations, you may be entitled to compensation from the Insurance Compensation Fund in Ireland.

Any disputes between you and us in respect of Republic of Ireland policies, will be dealt with in accordance with Irish law. All SuperValu Insurance policies are underwritten by third party regulated insurance companies who are joint data controllers of all data provided to us for insurance purposes. The Central Bank of Ireland is responsible for the regulation of all financial services firms in Ireland. Their address is PO box 559, Dame Street, Dublin 2 and they can be contacted by telephone on 003531 124 6000 or by fax on 003531 671 6561. The purpose of this document is to outline clearly to you the basis and extent to which we will provide you with services in relation to the general insurance products and services we offer.

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