Crafty vaporizer flashes yellow red
Faulty unit :’(
When usb charger is plugged in, yellow and red led starts blink
I haven’t ever had the pleasure to try it
I’ve already contacted assistance
first than all, it’s my first post, so I’ll start with a hi to everyone. I’ve been silently reading for some time now and there is ton of useful information around.
I’ve been digging in the forum about the failure rate of the Crafty, but I couldn’t find a general list of the symptoms for faulty units. I’ve had mine for about 8 months now, and the app reports 24 hours of use. It’s been working flawlessly, and still do in terms of “desired effect”, but I’m starting to notice some issues.
Some days ago I noticed that after a short session the whole body got pretty hot, to the point of being uncomfortable to touch using the default temp settings. I’m also noticing a drop in the battery capacity.
These issues are somehow subjective, as I haven’t measured anything or run tests (too lazy for that). I only noticed them because I never had to put it away to cool down before because it was burning my hand. Now I do have to let it cool down between sessions and it even feels hot in my pocket after a session. About the battery capacity, I have a somehow regular consumption pattern with short sessions, and I used to fully charge it every 3
4 days approx. Now with similar patterns I need to plug it in every other day. I also noticed that sometimes the unit does not vibrate when the temp. is reached at the beginning of a session, although it send the notification to the phone.
Other than that, the unit is still functional in every other aspect. These are just annoyances that I can live with, but wanted to check if there is any record of similar symptoms that eventually ended with the unit needing repair. I’m moving abroad soon and I’d hate to have my unit bricked while being far away 🙂 , so I’d like to take precautions.
thanks for posting this! But I’m bummed to hear you’re noticing changes
I’ve had a few quirks with mine too (I’m on my third unit) like the not vibrating sometimes, but i don’t know for sure if sny of these things are signs of problems to come
My first crafty lasted 100 hours before the heater stopped working (lights still worked but it wouldnt heat up), and my second unit became faulty at 35 hours, it just wouldnt turn on anymore
I’ve had my 3rd one for a few months now and it’s still fine, and i use it every day multiple times
But yea it’s totally annoying to have to get it replaced!
Thanks for the feedback.
I was looking for info on the defects, but as you said all reported ones were all or nothing. No reports of small annoyances or symptoms.
Anyways, it’s still functional and I can live with those details. The overheating issue happens only in the body, the cooling unit and mouthpiece stay cool and the vapor is not harsh, but it’s just uncomfortable to hold in the hand. I just finished a thorough cleaning of the unit and I’ll see how it goes. Never did a major maintenance before, so maybe that was an issue.
Hopefully it’s not a symptom of doomsday. I panicked a little bit imagining my beloved crafty dying for good in a far away place, so I’m shopping for a lower-end backup unit. I saw your review of the Summit, and I’m likely going for that one.
with the crafty the 2 issues ive had was the first time vibration stopped working when charging, turning on/off and when it turned green to let me know it was ready to go. For that one s&b fixed my original one and sent it back.
It than lasted about 46 hours before the yellow light came on saying it was faulty & to send it back. Got a brand new one that time and so far no problems since. Knock on wood.
Sup man! I feel you it’s such a tough call, i still love my crafty and don’t know what i would do without it, but it doesnt seem like theyve improved the defect rate which i don’t like
Wait for the Firefly 2 if you can wait like a month at least, it’s gonna be a good one, otherwise get the crafty you’ll love it
hey there, I also own all those vapes. 🙂
Another option is the Mighty, as it has a much lower defect rate and less faults! The battery lasts longer and it copes with high temps and group usage well, the Crafty struggles because of the battery! I was disappointed with the Crafty (mainly due to the short battery life and overheating when using with friends or when charging) but not the Mighty! All the Crafty’s issues (other than defects with Bluetooth, vibration etc) are due to bad heat retention and battery power!
The Pax2 would probably be the next best bet! it’s a great portable and makes the Crafty look huge and battery lasts about as long as the Mighty! It does still produce very good tasting and potent vapor (when packed right) just not quite as flavourful or potent as the Crafty/Mighty, but it’s definitely the most pocket friendly and feels better made (smooth seamless metal casing and magnetic charger) with a very low defect rate and a lot of high tech features in a very simple to use design!
Due to the technique involved, needing to stir every 2hits and it’s size the firefly is the least practical portable for outdoor use. However once you’ve learned the technique it delivers quick and extremely tasty full convection hits and has the best flavour of the units you’ve asked about! It’s definitely more of a connoisseur’s device though! Best for savouring the flavour of your herbs and blends but a little more involved like smoking a pipe (without the smoke) you need to concentrate on what your doing more than the other units, like driving a manual car instead of an automatic!
I can’t comment on the FF2, but if it’s easier to use and smaller with the same flavour and maybe a better battery than the original, it could be a very good unit!
I hope this helps and doesn’t just make your decision harder! Lol 🙂
Thanks for the info. I’m currently over-sensitive and taking note about any minor issue I detect in my Crafty, but in the last days it has worked OK. Don’t think that the “not vibrating sometimes” is a defect worthy of the trouble of mailing it and wait to see what happens. Maybe I’m too lazy, but I can live with that. I was more concerned about the occasional overheating and declining battery life.
The app shows only 25 hours of use, and I’ve had it only for six months. It’s still under warranty and looks like S&B at least is repairing/replacing the faulty units. So let’s see what happens.
In any case, I’m decided to get a backup unit just in case.
Btw, I had totally forgot that some time ago, before the crafty even existed, I bought a Vapman and used it for a little while. It’s actually a nice little non-tech unit that saved me some time on some camping trips where electricity was not an option.
I bought my crafty one year ago. I used it about 50% of the time, using a Pax2 the other half. After eight months I noticed the unit began to heat up on the outside quite a bit and experienced a drastic reduction and battery life. Two months later the unit stopped working altogether. After sending it in for warranty repair I received an email back saying that there was an electrical short which would be covered free of charge. They also said that the unit had experienced ” A significant amount of useage” and advised I spend $70 for another battery. Given that I am a recreational user, and had a second vaporizer, I find it incredibly hard to believe that The crafty had experienced a “exceptional amount of usage”. Given how much I paid for the unit and how comparable little use I got from it, I can’t say that I’m happy. When it works, it is great but it seems ridiculous to expect that I will have to send it in every year for another repair and another battery.
Ps. Good luck trying to reach anybody on the phone. I’ve called six times and pressed every option without ever reaching a live person. When I finally left a message requesting a call back, I got an email which provided no new information
I’m really bummed to hear this but thanks for posting your experience, this is not cool at all and they’re really starting to bother me.
Just out of curiousity because I’m trying to make connections, do you use it alot while it’s plugged in?
Hello there, funny thing is that I’m now on my third unit in almost exactly one year. As far as failure is concerned, it seems to be occurring at around the 50-60 hour mark regardless of use. The first unit I purchased back in January of 2015. At around the 46 hour mark, it started to hold less of a charge and the overall operational time was reduced to around a half hour. Heating times started to go up. It would take between four to seven minutes to heat up to 385F. False overheating trips would occur at times and the unit would shut off.
At 53 hours it gave me the yellow/red blinky light. No error message. In July of 2015 my Crafty died.
I sent the unit in. Storz and Bickel took a little over a week, customer service was prompt and awesome.. they replaced the unit. All was righteous in the world. The newer generation Crafty had a slightly different build which only those who owned the first would notice.
It worked like a dream up until two days ago. The death of Crafty #2 happened more suddenly this go round. This unit lasted around 59 hours. From hour 52 onward the heating times increased to around 4-6 minutes to reach 385F. Then at around the 55 hour mark I lost communication with my smart phone app. From 55-59 the communication would come and go but the device would still heat up. At hour 59, while heating, the yellow/red blinky light reared it’s ugly face and my smartphone notified me that my device was now defective and I must send it in for servicing. I contacted customer service.. odd.. they didn’t pick up like they normally do. I was redirected to a voicemailbox that was never followed up on. However, the email at least was responded to same day. This tells me at that the good people of Storz are now experiencing heavier volume. I should be getting my third device in 7-10 business days.
As far as care is concerned. Both units received excellent treatment. I never plugged the device in while warm or hot. I never shielded or covered the device while it was cooling. I never used the device while plugged in.
Here’s the thing. I still absolutely love the Crafty. There is no other vape like it currently in the market. It’s not so much a gamble with this as it is an acceptance that your device will fail at around 50 hours and you will be without it for two to four weeks a year depending on usage. I would still recommend the Crafty though based upon its overall performance.
I would assume that the Mighty has a slightly lower failure rate because there are two batteries but I could see the Mighty failing at around the 100-120 hour mark, possibly sooner.
Crafty vaporizer flashes yellow red
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