All EGO batteries are compatible with all EGO tools. The rapid charger will charge any EGO battery faster than the standard charger but both work interchangeably. All EGO tools carry a 5-year limited warranty purchased from authorized EGO retailers. There is a 3-year limited warranty on EGO Power+ System battery packs and chargers purchased from authorized EGO retailers.
Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. The warranty period for any EGO product, battery pack and charger used for industrial, professional or commercial purpose is one year. The warranty period for reconditioned or refurbished products used for residential purpose is 1 year, for industrial, professional or commercial purpose is 90 days. The warranty period for routine maintenance parts, such as, but not limited to, blades, trimmer heads, chain bars, saw chains, belts, scraper bars, blower nozzles, and all other EGO accessories is 90 days for residential purpose, 30 days for industrial, professional or commercial purpose. Can the ARC Lithium™ EGO battery exceed the power of gas? Thanks to advances in battery technology, it is now possible to achieve gas-matching power — without the noise, fuss or fumes. Power is measured in Watts and that is calculated by Voltage x Current. In addition, to calculate how long that power can be delivered, use Voltage x Capacity (Ah) = Energy (Wh) What’s the difference between Series Circuits and Parallel Circuits? When battery cells are connected end-to-end in a single row they are in ‘SERIES’. When more than one row is combined, the rows of battery cells are connected in ‘PARALLEL’.
Arranging enough cells together in series delivers the required voltage (V). Adding an identical number of cells in parallel delivers more capacity and higher power (W). How does EGO ensure the highest battery cell quality? We only use high quality cells from premium manufacturers. We test and select every single cell before they’re used in the EGO Power+ 56V ARC Lithium™ battery. How does EGO ensure the highest battery performance? The cells are continuously controlled by software and microprocessors within the battery and by our tools’ intelligent power management systems. How does the EGO Power+ 56V ARC Lithium™ Battery manage heat? Our unique Arc design maximizes surface area, so heat dissipates more effectively, every cell is surrounded by our unique Keep Cool™ phase change material (PCM) keeps individual cells at their optimum temperature for longer, and the battery software monitors the heath of each battery. Only 56V can provide the optimal voltage and necessary power for the most demanding commercial & residential equipment. Our 56V system gives our consumer flexibility in terms of battery weight, power and cost. Are EGO batteries compatible with all EGO Products? Whichever EGO Power+ 56V ARC Lithium™ battery you choose for the job; our forward-thinking design means it will fit any tool. And when it’s time to charge up your power, your charger will fit any battery. This means they have been proven to be safe for use after splashing with water (equivalent to light rain). Batteries that have been exposed to water for longer than recommended should be returned to EGO dealers for inspection. Please call our customer service team if you have any concerns about wet or damaged batteries. What is the typical shelf life of a typical battery? Due to their high capacity, all EGO batteries can be stored unattended for a minimum of 10 years without damaging capacity and cycle performance. After 30 days batteries discharge to 30% capacity (to ensure longevity). What is the warranty period and what should I do if my battery is faulty? Batteries have a three-year warranty and the tools themselves have a five-year warranty. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. We place the utmost importance on respecting the environment and comply with all necessary recycling standards.
Our batteries have a long lifespan, but when the time comes, simply locate the recycling center phone number that is on your battery to be instructed on the safest recycling options. You may also find your closest recycling center here. Visit www.recyclenow.com/what-to-do-with/batteries-1. Are EGO batteries compatible with all EGO Products? Whichever EGO Power+ 56V ARC Lithium™ battery you choose for the job; our forward-thinking design means it will fit any tool. And when it’s time to charge up your power, your charger will fit any battery.
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